In a world where words have the power to uplift, influence, and unify—or to create distance and misunderstanding—communication stands as one of the most vital skills for success. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the compelling new book by Molly Tschang and Marshall Goldsmith, delves deep into the transformative impact of communication in business and beyond.
With a foreword by leadership icon Ken Blanchard and an epilogue by Alan Mulally, former CEO of Ford and Boeing, the book is anchored by insights from two of the world’s most influential business thinkers. Blanchard’s timeless leadership lessons and Mulally’s real-life executive experiences lend weight to the central message: clear, authentic communication can change everything.
At its heart, Say It Skillfully is a practical, empowering guide for anyone looking to elevate their communication skills—whether you’re a CEO, manager, or team member. The book provides actionable strategies to overcome fear, handle tough conversations, and use words as a bridge for connection and collaboration.
Renowned executive coach Molly Tschang and acclaimed leadership expert Marshall Goldsmith combine their vast experience to help readers approach communication as a tool for influence, empathy, and growth. Their framework encourages readers to not just speak—but speak with purpose, clarity, and impact.
One of the book’s most powerful themes is the importance of courageous conversations. Many people avoid difficult discussions due to fear or discomfort. Tschang and Goldsmith challenge that mindset, equipping readers with tools to engage in open dialogue that leads to progress rather than division.
The authors also emphasize the value of giving and receiving feedback effectively. Constructive feedback, when delivered with empathy and received with openness, can drive personal and organizational growth. The book outlines how to share honest insights without creating defensiveness and how to accept criticism as a catalyst for improvement.
Creating a culture where open communication thrives is another critical focus. In high-performing organizations, people feel seen, heard, and valued. Say It Skillfully offers guidance for leaders on fostering transparency and psychological safety, allowing teams to function with clarity and trust.
Throughout the book, real-world examples and relatable anecdotes make complex concepts digestible. These stories demonstrate how the principles of skillful communication can be applied in everyday business scenarios—from boardrooms to team meetings—helping readers turn theory into practice.
Ken Blanchard’s foreword sets the tone for a profound learning journey, highlighting how communication underpins all successful leadership. His wisdom reinforces the idea that words, when used with care and intention, can mobilize teams and transform outcomes.
Alan Mulally’s epilogue closes the book with powerful real-life validation. His leadership during pivotal times at Ford and Boeing showcases how transparent, authentic dialogue can guide companies through uncertainty and lead them toward greatness.
Say It Skillfully is more than a book—it’s a blueprint for becoming a more impactful communicator and a more effective leader. Whether you’re navigating challenging workplace dynamics or aiming to inspire your team, the lessons within these pages will equip you with the tools to make your words truly matter.
Releasing on May 20th in print, ebook, and audiobook formats, Say It Skillfully is a must-have for professionals at any stage of their journey. Unlock the potential of your voice, shape your message with purpose, and start communicating for real impact. Get your copy today at Amazon.
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